Please find below information relating to the warranty period of Zebra products.

A. Warranty and Warranty Periods. Zebra Technologies International, LLC (“Zebra”) warrants only to the original end user that the products and parts set forth below will be free from defects in material and workmanship for the applicable warranty periods set opposite thereto (such warranty periods to be determined commencing upon the date of invoice to the end user or, if the end user cannot provide proof of invoice, then the ship date from Zebra): 
 
PRODUCT OR PART APPLICABLE WARRANTY PERIOD
PRINTERS (EXCEPT BAR CODE PRINTHEADS
AND OTHER NORMAL WEAR ITEMS), CHARGERS
AND POWER SUPPLIES, HARDWARE KEYS, MEDIA,
RIBBON 12 MONTHS
ZEBRANET® PRINT SERVERS,
SEH PS102-Z, SEH PS105-Z 12 MONTHS
BATTERIES 12 MONTHS
PRINTHEADS 6 MONTHS
SPARE PARTS 3 MONTHS
ACCESSORIES 1 MONTH 
 
B. Zebra’s Obligation Under Warranty. Zebra’s sole obligation under the above warranty shall be to repair or replace products and parts during the warranty period. Zebra does not assume responsibility for delays in replacement or repair of products or parts. Products and parts repaired or replaced by Zebra under warranty shall be warranted for the balance of the original warranty period or ninety (90) days, whichever is longer. This warranty gives end users specific legal rights, and particular end users may also have other rights which may vary from jurisdiction to jurisdiction. 
 
C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE GIVEN, AND ZEBRA EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to particular end users. 
 
D. Limitations. No salesperson, representative, or agent of Zebra is authorized to make any guaranty, warranty, or representation that contradicts the terms contained in this Limited Warranty. Any waiver, alteration, addition, or modification to the warranties contained herein must be in writing and signed by authorized representatives of Zebra to be valid, binding, and enforceable. Zebra does not assume responsibility for any specific application to which any products or parts are applied including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating to the products or parts are based upon tests believed to be reliable, but do not constitute a guaranty or warranty. ZEBRA SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO ANY PARTY FOR LOSS OF PROFITS, DIMINUTION OF GOOD WILL, OR ANY OTHER SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM IN CONNECTION WITH ZEBRA PRODUCTS AND/OR PARTS. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to particular end users. 
 
E. What May Void the Warranty. This Limited Warranty shall be null and void in the following circumstances:

1. Modification or repair of any covered product or part by the end user or any non-authorized Zebra service provider; or

2. Improper use or installation, failure to conduct regular maintenance or cleaning, or damage by accident or neglect, of any covered product or part by the end user or any third party; or

3. Failure of the end user or any third party to exercise caution to protect any covered product or part from electrostatic discharge damage, adverse temperature and humidity conditions (with respect to media and thermal transfer ribbon, the following are the recommended storage conditions: 72ºF (22.2ºC) and 50% relative humidity), or physical abuse; or

4. Failure by the end user or any third party to use only ZEBRA® printheads, batteries, or other parts; or

5. Failure by the end user or any third party to use only ZEBRA® media if use of such media causes or contributes to the damage for which warranty service is sought; or

6. Failure by the end user to follow the Return Appointment Process set forth below.

7. Failure by the end user to comply with Zebra’s Technical Bulletin: “Battery Management and Safety Practices for Lithium Ion Battery Packs” found at (http://www.zebra.com/batteries). 
 
F. Return Appointment Process. As a condition precedent to the above Limited Warranty, the end user must:

1. Obtain a return material authorization (RMA) from Zebra, which will include an RMA number that must be prominently displayed on the outside of the shipping container. Returns without an RMA number may be rejected by Zebra and immediately returned to end user, freight collect.

2. Ship the items being returned to Zebra, freight prepaid, together with a written description of the claimed defect.

3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end user’s responsibility and may be cause to void the warranty claim. 
 
G. Transportation Costs. Zebra will pay surface freight to return products or parts covered by this Limited Warranty. However, if Zebra determines in the exercise of its reasonable but sole discretion that the product or part returned for warranty service is not defective, or does not otherwise qualify for warranty service, end user shall be liable for all costs of handling and transportation.

For further information, please contact 01785 226855 or email info@lovebarcodes.co.uk

Improve patient safety and accuracy throughout your hospital with Zebra printers and supplies. Medication administration errors cause a multitude of deaths each year and bar code and RFID systems are a proven way of preventing these errors.

Zebra wristbands help healthcare professionals identify the right patient every time, and they are a cornerstone of multiple bar code applications that ensure patient safety and process improvement. Prevention is the best form of medicine and Zebra Technologies gives you the best patient safety tools to help reduce and prevent errors.

Positive patient identification is the foundation of patient safety. Build your foundation on long-lasting wristbands that stay on the patient and remain readable after repeated use and extended treatments.
 
Zebra printers and Z-Band wristbands provide a convenient, one-step solution for patient IDs. Text, graphics, and bar codes are produced directly on the wristband in a single pass. There is no need for handwritten or typed inserts, or stick-on labels, which saves time and eliminates a potential point of failure.

A Joint Commission on Accreditation of Healthcare Organizations (JCAHO) National Patient Safety Goal calls for two forms of patient identification on the wristband. Zebra wristband solutions can easily satisfy this requirement, and can encode patient information in bar codes and radio frequency identification (RFID) tags to comply with HIPAA privacy requirements.

Lost, damaged, and illegible wristbands contribute to many errors. Z-Band materials are formulated to prevent these problems. Used with Zebra’s printers they produce top quality, long lasting images and resist exposure to alcohol, soaps, water, moisture, X-rays, and other hazards that can ruin wristbands. Z-Band wristbands are available in youth and adult sizes in a variety of colors for comfortable, convenient patient identification.

RFID encoded wristband data can be read through bed linens, so patients don’t have to be disturbed when sleeping. They can be used with fixed readers in doorways and corridors, to help staff keep track of ambulatory patients.

For further product information, pricing and availability, please contact 01785 226855 or email info@lovebarcodes.co.uk.